Give me the situation.
I'll figure out what it needs.

DHL needed seasonal driver capacity nationwide during peak season, delivered through YoungCapital as the recruitment partner, across 86 locations, on a fixed deadline.

I represented YoungCapital directly to DHL and ultimately ran the project: leading a six-person team, recruiting and coaching four interns, and coordinating daily between DHL, YoungCapital, and local site managers across every location.

The operational systems the whole project ran on: dashboards, reporting, automated communication, and a custom spreadsheet CRM to track candidates and locations in real time.

I joined an existing operation of roughly 7 locations and 8 recruiters, with an active hiring allowance of around 10 hires per cycle, well below what the business needed.

Representing YoungCapital directly to Thuisbezorgd, I stepped into the operation to understand why hiring had stalled and rebuild it around what was actually slowing things down. I also became the main contact person between YoungCapital and Thuisbezorgd to improve the business relationship.

Live operational forecasting and dashboards, plus fixes across everything downstream of a hire: clothing delivery, bike rental, contracts, contact speed, and start slots.

A brand-new client relationship for YoungCapital. No existing recruitment operation was in place, just a target to reach.

I built the recruitment operation from scratch: the client relationship, the recruitment approach, marketing and vacancies, and the systems underneath all of it.

A working operation from nothing, scaling fast enough that the recruitment team itself had to grow from just me and a manager to a team of four.

I arrived at the centre as a guest and was invited to stay for one more week as a volunteer. Over those two weeks I grew close to the previous retreat leader. Because we had come to know each other well — and each other’s passions in life — he asked if I wanted to take over all responsibilities so he could move on.

From there I ran cooking, management, infrastructure, water and electricity, logistics, guest pickups, finances, marketing, sales, the website, social media, bookings, and team coordination.

A shorter first season finding my footing, then a full season run end-to-end. Across both, a far more structured, functional operation, including working through real conflict inside the team.